Return/Refund Policy

Return & Refund Policy

At Sterk, we stand behind the quality of our products and strive to provide accurate descriptions, sizing, and compatibility details to help you make the right purchase the first time.

While all sales are generally considered final, we understand that situations may arise. For that reason, we offer a limited return policy under the following conditions:

Return Eligibility

  • Returns must be requested within 7 days of delivery.

  • The item must be unused, in original packaging, and in “like new” condition.

  • Returns that show signs of installation, wear, or damage will not be accepted.

Return Process

  1. Contact our support team with your order number and reason for return.

  2. If approved, you will receive return instructions.

  3. Shipping costs are the responsibility of the customer and duties and taxes to return item will be deducted from the refund amount. 

  4. A 10% restocking fee will be deducted from your refund.

 Non-Returnable Items

  • Custom or special-order items

  • Clearance or discounted items

Refunds

Once your return is received and inspected, we will issue a refund to your original payment method (minus any fees) within 5–10 business days.

For questions or to request a return, please contact us at sales@sterkproducts.com

Thank you for choosing Sterk. We appreciate your business and are here to help with product fitment and selection before you order.